Privacy Policy
Effective July 16, 2026.
This Privacy Policy explains how REALPRO Suite, as part of the REALPRO International Inc platform and its related office and branch operations, handles information when people use the platform, connect third-party business tools, receive communications from it, or interact with its public-facing pages.
Information We Collect
We may collect contact details, account details, business profile information, office or branch information, phone numbers, messages, uploaded files, connected account data, and usage data needed to provide the platform.
How We Use Information
We use information to operate REALPRO Suite as part of the REALPRO International Inc business platform, support communication tools, provide office, branch, team, and agent workflows, maintain account access, improve service reliability, and maintain security and compliance.
Organization and Office Access
Because the platform may support a larger company structure that includes REALPRO International Inc and its offices, branches, teams, or affiliated operations, authorized administrators may access or manage information relevant to the users, records, and business activities within their assigned scope.
Connected Account Data
When a user connects an email, calendar, cloud file, or similar account, we access and use that data only to provide the features the user requests, maintain or improve those user-facing features, troubleshoot issues, and protect the service. We do not sell connected account data, and we do not use it for advertising or unrelated profiling.
Messaging and Phone Data
If you provide a phone number or opt in to receive calls or text messages from the platform, we may use your number and message history to deliver account alerts, service updates, support messages, and other communications you request or authorize on behalf of the platform or its authorized offices and branches. Message frequency may vary. Message and data rates may apply depending on your carrier or plan.
Sharing
We only share information with service providers, communications vendors, integrations that help deliver platform features, authorized company personnel within the applicable office or branch structure, or when required for legal, security, fraud-prevention, or compliance reasons. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell personal information or SMS consent data.
Your Choices
Users may disconnect connected accounts, update communication preferences, or opt out of non-essential text messages by following the instructions in the message, including replying STOP when available. Reply HELP when available for additional assistance.
Security
We use reasonable administrative and technical safeguards to protect data, but no system can guarantee absolute security.
Contact
If you have questions about this policy, please contact the REALPRO Suite or REALPRO International Inc business contact listed in your communications, local office or branch materials, or workspace.
SMS Privacy and Mobile Information
REALPRO may collect a consumer’s mobile telephone number and SMS consent information when the consumer expressly agrees to receive text messages from us. We use this information to provide the communications the consumer authorized, which may include recurring property listings, open-house announcements, real estate market updates, home-buying or home-selling information, and related marketing communications.
Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing any goods or services. Recipients may reply STOP to unsubscribe or HELP for assistance.
No mobile information, including mobile telephone numbers and SMS consent records, will be shared with third parties or affiliates for their marketing or promotional purposes. We do not sell, rent, or disclose SMS opt-in information to third parties for marketing purposes. Information may be shared with service providers strictly as necessary to operate our messaging program, subject to confidentiality and data-protection obligations.
For assistance concerning the SMS program, contact REALPRO By The Water at 401-600-4100.